BSM & ITSM Solution Integrations
Integrate user experience, application performance, and infrastructure data into IT Management solutions
BSM & ITSM Solution Integrations
Integration of true end user experience, n-tier application performance, and infrastructure data into today’s IT Management solutions provides incredible value to any Network Operations Center or business service managment initiative.
Visual Network Systems provides the ability to not only manage IT performance, but break down IT silos through effective integrations between monitoring/reporting, and management solutions. Visual Performance Manager can focus teams on a single, powerful data source designed to resolve application performance problems quickly and restore business services to peak performance.
- Enable efficient and productive cross-domain root cause analysis of application issues.
- Reduce risk by allowing separate IT groups to utilize a single powerful data source, ensuring optimum communications and the proper hand-off of issues.
- Improve ROI of all solutions by correlating complex data into mediated and distilled views that provide actionable information.
 |
| Create clear and succinct views with vital information for multiple IT groups (click to view larger). |
- BSM and ITSM integrations provide enrichment to Network Operations Center level reporting for both executives and operations team.
- Integrate Event and Element Management solutions to provide performance rich data
- CMDB data can be leveraged to show the root cause of how changes affect performance.
 |
| Specialized integrations through the Edge Portal provide actionable workflows that help IT groups troubleshoot problems with vastly improved effectiveness (click to view larger). |
Enterprise Management Associates Report - How BSM is Evolving Technically and Politically
Product Review: Visual Network Systems VPM Connex
White Paper: The business value of performance management
Gartner Research Paper: The Value of integrating availability and performance management and service desk tools
Video: An Introduction to VPM Connex
Video: Visual performance Manager Integration with IBM Tivoli Netcool/OMNIbus
On-Demand Webcast: Accelerating Business Service Management Adoption to Impact the Bottom Line