Video - How do you deal with the Growing Demands of Your IT Infrastructure?
Over the past decade, we have witnessed an explosion in the size and complexity of application infrastructures. This complexity leaves us in a world where performance problems typically ride a cycle that leads to little or no resolution at all. Meanwhile the end- user is stuck in an endless, unproductive cycle while IT tries to figure out next steps. We must begin to view, monitor and troubleshoot performance issues from the perspective that matters, that of the end-user.
Success Story Video
Dan Hall, Vice President of IT Infrastructure and Operations for Omnicare, presents at Cisco Live 2010: Achieving Automation Objectives with Comprehensive Performance Management
EMA Report - How BSM is Evolving
This ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) report looks at how BSM is in actuality evolving both technically and politically as a transformative force within IT.
Driving Business Value
IT needs to align technology with the business' goals. In order to achieve alignment, visibility into the impact of application performance on business service delivery is needed.
User Experience Monitoring Paper
Good user experience is a key competitive advantage. Authored by Quocirca, a primary research and analysis company specializing in the business impact of information technology and communications.