Integration of true end user experience, n-tier application performance, and infrastructure data into today’s ITSM solutions provides incredible value to any Network Operations Center or business service management initiative.

Visual Network Systems provides the ability to not only manage IT performance, but break down IT silos through effective ITSM integrations between monitoring/reporting, and management solutions. Visual Performance Manager can focus teams on a single, powerful data source designed to resolve application performance problems quickly and restore business services to peak performance.

    Create clear and succinct views with vital information for multiple IT groups
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  • Enable efficient and productive cross-domain root cause analysis of application issues.
  • Reduce risk by allowing separate IT groups to utilize a single powerful data source, ensuring optimum communications and the proper hand-off of issues.
  • Improve ROI of all solutions by correlating complex data into mediated and distilled views that provide actionable information.
    Specialized integrations through the Edge Portal provide actionable workflows that help IT groups troubleshoot problems with vastly improved effectiveness
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  • BSM and ITSM integrations provide enrichment to Network Operations Center level reporting for both executives and operations team.
  • Integrate Event and Element Management solutions to provide performance rich data
  • CMDB data can be leveraged to show the root cause of how changes affect performance.

Enterprise Management Associates Report - How BSM is Evolving Technically and Politically

Product Review: Visual Network Systems VPM Connex

White Paper: The business value of performance management

Gartner Research Paper: The Value of integrating availability and performance management and service desk tools

Video: An Introduction to VPM Connex

Video: Visual performance Manager Integration with IBM Tivoli Netcool/OMNIbus

On-Demand Webcast: Accelerating Business Service Management Adoption to Impact the Bottom Line