Most IT organizations have a legacy of working in silos. The operations group, the applications group, the NOC, etc. The downside to this is that as network management teams mature from fault to performance-based management, the silo approach makes it difficult to efficiently deploy resources and isolate issues.

Join Visual Network Systems and Dr. Jim Metzler of Ashton Metzler & Associates, as we review strategies for -

• Elevating IT organizations to manage overall quality of service and critical applications for an organization
• Creating metrics and reports that measure overall network performance
• Best practices in quantifying ROI for new applications and technologies