VoIP Troubleshooting
Understand the Performance of ACTUAL calls, not Synthetic
VoIP Troubleshooting
Assessing and managing VoIP presents an entirely unique challenge from monitoring traditional data applications. As an example, there is a significant difference between an email taking 15 seconds to be sent and a garbled VoIP phone conversation.
Visual Performance Managers Select VoIP module enables enterprises to assess VoIP readiness and optimize VoIP performance by adding detailed VoIP analysis to the systems traditional strengths of managing data applications across the infrastructure.
By monitoring individual calls, Select VoIP pinpoints possible performance degradation across any location in the network.
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| View the call quality of actual VoIP calls (click to view larger) |
- Facilitate collaboration across disparate IT support groups by correlating synchronized VoIP and network data
- Reduce mean time to identify and repair and increase user satisfaction with actual real-time call information
- Decrease mean time to identify which sites have VoIP issues with summarized, company-wide call data
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| View individual call quality based on pre-set thresholds (click to view larger). |
- Real-time detailed VoIP analysis on a per-site basis
- Manage existing deployments, and measure VoIP metrics, per individual call, including MOS (mean opinion score)
White Paper - What is the real value of managing performance?
On-demand webcast - Managing Application and VoIP Performance on your MPLS Network