View the Video - an Introduction to VPM Connex

VPM Connex supports bi-directional exchange of data with third party enterprise management systems to support automation of process workflow, provide intelligence for decision support, and to automate configuration management.

These capabilities will improve IT efficiency and alignment as well as help IT organizations to build sustainable, repeatable best practices and processes.

The Performance Management Database that is integral to Visual Performance Manager can be easily integrated into other workflow solutions within and IT organization such as Business Service Management systems, Service Desk or Event Life-Cycle solutions through the use of VPM Connex.

The addition of end to end business service visibility is an important component to the successful implementation of any BSM/ITSM initiative. 

Bi Directional Integration of VPM Connex with IT Process Automation tools helps improve incident management and reporting

  • VPM detects and analyzes performance degradations that impact end-users, and forwards alarms
    to the service desk with context-sensitive entry back to VPM for additional root cause analysis
  • Alarms delivered by VPM are pre-filtered so only high-value alarms are forwarded reducing overall MTTR

Decision Support Automation

  • Business impact reporting via customizable dashboard views within VPM
  • Customized reporting provides insight into ap plication performance and end user experience 
  • Executive visibility into true cause and effect that allow for more informed decisions about IT resources

Task Automation

  • Align application, site, server, and business group definitions across application and network performance data
  • Improve staff efficiency by improving cross-functional collaboration via optimized configuration management workflow

Simple and Flexible Executive Reporting

  • VPM Connex integration studio allows for customized executive reporting
  • Create a business service impact report for a management dashboard
  • Get specific metrics, to create a report based on any analytics measured by Visual Performance Manager